Refund Policy
OralVita Refund Policy
We want your experience with OralVita to feel simple, clear, and customer-friendly. Please review the refund guidelines below so you know how requests are handled.
Refund Policy
At OralVita, we want customers to feel confident when trying our product as part of their daily oral care routine.
If OralVita is not the right fit for you, you may request a refund within 60 days from the date your order was delivered.
Before requesting a refund, we encourage customers to give the product reasonable time as part of a consistent daily routine. Individual experiences may vary, and OralVita is designed to support oral wellness as part of regular brushing, flossing, and dental care.
How to Request a Refund
Confirm your delivery date
Please make sure your refund request is within 60 days of the date your order was delivered. You can check your delivery date using your tracking information.
Contact us
Please submit a refund request using the contact form below. Choose “Refund / Guarantee” as the reason for contact.
In your message, please include:
- the email address used at checkout
- your order number, if available
- a short note saying you are requesting a refund
Wait for return instructions
After receiving your request, our support team will review it and provide next steps.
Do not send products back until you receive return instructions from us.
If a return is required, we will provide the correct return instructions. Return shipping costs may be the customer’s responsibility unless otherwise stated by our support team.
Refund processing
Once your refund request is approved and any required return steps are completed, your refund will be processed back to the original payment method.
Depending on your bank, credit card provider, or payment processor, it may take several business days for the refund to appear on your statement.
Important Notes
- Refund requests must be submitted within 60 days of delivery.
- Refunds are issued according to the original purchase record.
- Shipping costs may not be refundable unless required by law or otherwise stated.
- Return shipping costs may be the customer’s responsibility.
- Refund requests that appear fraudulent, abusive, or inconsistent with this policy may be denied.
- OralVita does not guarantee specific results. Customer experiences may vary.
Supplement Disclaimer
OralVita is a dietary supplement. Statements on this website have not been evaluated by the Food and Drug Administration.
OralVita is not intended to diagnose, treat, cure, or prevent any disease.